Last Updated on March 31st, 2014
 
Akelius Real Estate Management Ltd. Privacy Policy
 
Thank you for visiting Akelius Real Estate Management Ltd. (“Akelius”, “we” or “us”). All websites, mobile enabled websites, mobile applications, and domains operating under the Akelius brand (the “Sites”) are the property of Akelius, including www.akelius.ca. This Privacy Policy covers our treatment of personal information and other information that we collect when you: (a) access or use the Sites; (b) register as a user (a “User”); and/or (c) use the Site’s products, services and various interactive features (the “Services”). Capitalized terms not defined herein shall have the meaning set forth in the Akelius Terms of Use ("Terms of Use"). IF YOU DO NOT AGREE TO THIS PRIVACY POLICY IN ITS ENTIRETY, YOU MAY NOT ACCESS OR OTHERWISE USE THE SITES AND/OR SERVICES.
 
Personal Information Collected
 
When accessing any of our Sites and/or Services, we may collect personal information from you. For the purposes of this Privacy Policy, personal information shall mean individually identifiable information including your: (a) full name; (b) e-mail address; (c) billing address; (d) daytime, evening and/or cellular telephone numbers; (e) where applicable, date of birth; (f) transaction information, including rental payments and deposits, method of payment and amount paid; (g) where applicable, credit card information; and/or (h) any other information requested on the applicable form. For purposes of this Privacy Policy, item (g) in the preceding sentence shall be referred to as “Sensitive Information.”
 
Use of Personal Information
 
By registering with, or providing personal information on, the Sites, Users allow us and our affiliates to use your personal information for any purpose related to the operation of the Sites and/or Services. We may disclose personal information to third-party agents and independent contractors that help us create and/or operate the Sites and/or Services. You agree that we may contact you at any time with updates and/or any other information that we may deem appropriate for you to receive in connection with your continued use of the Sites and/or Services. In addition, if you identify yourself to us by sending us an email with questions or comments, we may use such information (including personal information) to respond to your questions or comments, and we may file your questions or comments for future reference. We may also supplement the information that we collect with information from other sources to assist us in evaluating and improving the Sites and Services, and to determine your preferences so that we can tailor the Sites and Services to your needs.
 
We may also use contact information from your personal information to send you information about the Sites and Services, our other offerings and to keep you informed of our other products and services that may be of interest to you and to contact you about your account status.  
 
By submitting your personal information at the Sites, you agree to receive e-mail marketing from us. 
 
In addition, where you submit a mobile telephone number at the Sites, if ever, you agree to receive mobile marketing including, but not limited to, SMS text-message based marketing, from us. As such, notwithstanding that your mobile telephone number may be listed on any municipal, provincial, state and/or federal Do-Not-Call registries, we retain the right to contact you via SMS text-message based marketing in accordance with applicable municipal, provincial, state and federal laws. 
 
We reserve the right, and you hereby authorize us, to release current or past personal information: (i) to third parties such as financial institutions, bankers, credit managers (with respect to running credit checks) and utility companies for purposes consistent with completing your lease of an Akelius property, and, if requested, you agree to execute and deliver such directions and other documents as may be required in order to permit us and such third parties to release or disclose any of your personal information to each other in connection with the Services; (ii) in the event that we believe that the Sites and/or Services is/are being or has/have been used in violation of the Terms of Use or to commit unlawful acts; (iii) if the information is subpoenaed; provided, however, that, where permitted by applicable law, we shall provide you with e-mail notice, and opportunity to challenge the subpoena, prior to disclosure of any personal information pursuant to a subpoena; or (iv) if Akelius is sold, merged or acquired; provided, however, that if Akelius is involved in a merger, acquisition or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on the Sites of any change in ownership or uses of your personal information, as well as any choices that you may have regarding your personal information. Moreover, you hereby consent to the disclosure of any record or communication to any third-party when we, in our sole discretion, determine the disclosure to be appropriate. Users should also be aware that courts of equity might have the authority under certain circumstances to permit personal information to be shared or transferred to third parties without permission.
 
Some or all of the personal information we collect may be stored or processed on servers located outside your jurisdiction of residence, whose data protection laws may differ from the jurisdiction in which you live. As a result, this information may be subject to access requests from governments, courts or law enforcement agencies in those jurisdictions according to laws in those jurisdictions. Subject to applicable laws in such other jurisdictions, we will use reasonable efforts to ensure that appropriate protections are in place to require the data processor in that jurisdiction to maintain protections on the personal information that are equivalent to those that apply in the jurisdiction in which you live.
 
Contests, Promotions, Sweepstakes
From time to time, we may run contests or promotions. If you participate, you may be asked for contact information as well as additional optional survey information (for example, product preferences). Personal information from contest entries will be used only to administer the contest and contact you if you win. For research and analysis purposes, we may also summarize contest survey information in a manner that no longer identifies individual participants. All contests and promotions are subject to this Privacy Policy and the rules that will be available with each particular campaign. Some contests are conducted by third parties and will be subject to the third party’s policies.
Non-Personal Information Collection and Use
 
IP Addresses/Browser Type
We may collect certain non-personally identifiable information about you when you visit many of the pages of the Sites. This non-personally identifiable information includes, without limitation, the type of browser that you use (e.g., Mozilla, Internet Explorer), your IP address, the type of operating system that you use (e.g., Windows, Mac OS) and the domain name of your Internet service provider (e.g., Rogers, Bell, Shaw). We use the non-personally identifiable information that we collect to improve the design and content of the Sites and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze Sites usage, as well as to offer you products and services.  
 
Cookies
When an end-user visits the Sites, we send one (1) or more cookies and/or .gif files (collectively, “Cookies”) to assign an anonymous, unique identifier to the applicable end-user’s computer or other device. A Cookie is a piece of data stored on your hard drive containing non-personally identifiable information about you. Cookies have many benefits to enhance your experience at the Sites. To find out more about Cookies, please visit www.cookiecentral.com. We use Cookies to improve the quality of the Sites and Services, including for storing user preferences, improving ad selection and tracking Sites-user trends (such as pages opened and length of stay at the Sites).
 
Most Internet browsers are initially set up to accept Cookies, but you can reset your browser to refuse all Cookies or to indicate when a cookie is being sent. To disable and reject certain Cookies, follow the instructions associated with your Internet browser. Even in the case where a user rejects a Cookie, he or she may still use the Sites; provided, however, that certain functions of the Services and/or Sites may be impaired or rendered inoperable if the use of Cookies is disabled. We reserve the right to retain Cookie data indefinitely.
 
Aggregate Data
Akelius reserves the right to transfer and/or sell aggregate or group data about Akelius users for lawful purposes. Aggregate or group data is data that describes the demographics, usage or other characteristics of Akelius users as a group, without disclosing personally identifiable information.
 
Third-Party Websites
 
These Sites may contain links to third-party owned and/or operated websites. Akelius is not responsible for the privacy practices or the content of such websites. These third-party websites have separate privacy and data collection practices and Akelius has no responsibility or liability relating to them.
 
Security
 
We endeavour to safeguard and protect our Users’ information. The privacy of your personal information is very important to us. The servers that we store personally identifiable information in are kept in a secure physical environment. We have security measures in place to protect the loss, misuse and alteration of personal information under our control. When our registration/application process asks Users to enter Sensitive Information, and when we store and transmit such Sensitive Information, that information is encrypted and protected with Secure Sockets Layer (SSL) encryption software. While we use SSL encryption to protect Sensitive Information online, we also do everything in our power to protect all User information off-line and online. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk.
 
However, access to your information is strictly limited, and not accessible to the public. All of our Users’ information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personal information. Our employees are dedicated to ensuring the security and privacy of all User information. Employees not adhering to our firm policies are subject to disciplinary action. In compliance with applicable municipal, provincial, state and federal laws, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your personal information. You will be notified via e-mail in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.
 
Minors
 
Visitors under eighteen (18) years of age (or the applicable age of majority, if greater than eighteen (18) years of age) are not permitted to submit their personal information at the Sites. Akelius does not knowingly solicit or collect information from visitors under eighteen (18) years of age (or the applicable age of majority, if greater than eighteen (18) years of age). 
 
 
Changes to this Privacy Policy
 
We encourage you to periodically review these policies as we may choose to change them occasionally to reflect industry initiatives, changes in the law or technology or changes in our practices regarding information collection, use and disclosure. Akelius reserves the right to change or update this Privacy Policy at any time by posting a notice on the Sites that we are changing our Privacy Policy. You can determine when this Privacy Policy was last revised by referring to the “Last Updated” legend at the top of this page. If the manner in which we use personally identifiable information changes, Akelius will notify Users by: (a) sending the modified policy to our Users via email; and/or (b) by any other reasonable means acceptable under applicable provincial and federal law. 
 
Contact Us
 
If you have any questions about this Privacy Policy, please e-mail us at [email protected]